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Frequently Asked Questions by potential customers

 

Below are a list of some of the most frequent questions asked by customers considering using our dropship supplements & vitamins and white label / own branding supplements services.
Please read them as we are sure they will answer many initial questions you have.

 

Questions on our products & quality control:

 

vitamins, minerals, health foods and food supplements range

  • Can I call you for trade prices and general information?
    NO, as we sell both to retail and trade customers, we do not discuss trade prices and services until you have applied for a trade account. Once we have approved it and allowed you access to the trade area, all the information and prices will be available to you.
     
  • Where are your health foods & supplements produced?
    All our products are produced in the United Kingdom under GMP (Good Manufacturing Practice) standards - this ensures highest quality & traceability.

    All our stated Organic products are Certified with the Soil Association
    Most of our foods & food supplements are suitable for both Vegetarians & Vegans. The vegan suitable health products are registered with the Vegan Society (UK)
     
  • Who can re-sell your products?
    Anyone can resell our food supplements and organic food products.
    We supply health professionals such as colonic hydrotherapists, Naturopaths, Herbalists and other health professionals along with small home businesses using our food supplements dropshipping service.

    >> We also have an Affiliate Program for resellers
     
  • What is the minimum order amount / minimum number of pots I need to order?
    We DO NOT have a minimum order requirement. You can order 1 pot or 1000 pots.
     
  • Is there a minimum order if I have my own labels?
    NO, we can dropship or post you 1 item with your own label, as labels are printed and manually applied to each pot as drop-ship orders are placed.
     
  • Do you post orders outside the UK?
    YES, we post and dropship all our health foods and supplements to most world-wide destinations

 

Questions on our products re-branding options:

 

own label / white label branded supplements

  • Can I re-brand all your food supplements, organic foods and herbal products

    YES, you can resell all our trade products under your own label / branding
    >> Click the link for more information on Own Label / White Label setup
     
  • How much does it cost to set up our Own Label / Personalised Branding?

    We charge small a 1-off setup fee of £60 + VAT (correct at time of article).
    This fee is not per label, just a 1-time setup fee and applies to all products available to trade customers.
     
  • Can I design my label for you to print off?
    YES, but there may be some limitations and you will have to comply with certain requirements. We will supply you with all dimensions and label requirements.

    NOTE:
    Once your personalised label / white label has been set up, all orders will be shipped with your branding.
    >> Click the link for more information on Own Label / White Label setup

    >> See our Personalised Advertising service for help with advertising materials etc
    >> See our Turnkey Web Sites service for unique websites, specifically designed with your company branding

 

Questions on our food supplements drop-shipping service:

 

Supplements dropshipping service

How does the vitamins drop-ship service work?

  • Can you drop-ship to my customer using our personalised label branding (white label)?

    YES
    , we will dropship your order direct to your customer.
    If you have set up your Own Label / White Label Branding with us, we will label the product with your personalised company label and post it direct to your customer.
    We do not include any of our company literature or branding materials with any dropship orders - your customer with think the order was shipped direct from your warehouse.
    We act as a basic fulfillment company for all our supplement dropshippers.
    >>
    Click the link for more information on our vitamins, minerals, foods & food supplements drop ship service

 

Getting started / make more money:

 

Earn extra money - sell our health foods and vitamins

 

 

  • How do I request more information and get started reselling your health products?

    Simply fill in the Trade Catalogue Request form and we will e-mail you login details to access the private area of our trade website.
    This area contains the trade prices and services available to trade customers and practitioners.

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